{"id":396,"date":"2026-10-31T02:40:04","date_gmt":"2026-10-31T08:10:04","guid":{"rendered":"https:\/\/coolxpert.in\/?page_id=396"},"modified":"2026-11-10T07:19:54","modified_gmt":"2026-11-10T12:49:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/coolxpert.in\/?page_id=396","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<!-- COOLXPERT PRIVACY POLICY PAGE -->\n<div id=\"cxt-privacy-policy\">\n\n<style>\n#cxt-privacy-policy {\n  --cxt-navy: #082038;\n  --cxt-cyan: #00ADC0;\n  --cxt-text: #344454;\n  --cxt-muted: #657585;\n  --cxt-bg: #f4f8fa;\n  --cxt-border: #e1e9ed;\n\n  width: 100%;\n  max-width: 100%;\n  margin: 0;\n  padding: 0;\n  box-sizing: border-box;\n  font-family: Arial, Helvetica, sans-serif;\n  color: var(--cxt-text);\n  line-height: 1.75;\n  overflow-wrap: anywhere;\n}\n\n#cxt-privacy-policy *,\n#cxt-privacy-policy *::before,\n#cxt-privacy-policy *::after {\n  box-sizing: border-box;\n}\n\n#cxt-privacy-policy .cxt-privacy-hero {\n  background: var(--cxt-navy);\n  padding: 64px 24px;\n  text-align: center;\n  border-bottom: 5px solid var(--cxt-cyan);\n}\n\n#cxt-privacy-policy .cxt-privacy-hero h1 {\n  color: #ffffff;\n  font-size: clamp(30px, 4vw, 44px);\n  line-height: 1.2;\n  margin: 0 0 14px;\n  font-weight: 700;\n}\n\n#cxt-privacy-policy .cxt-privacy-hero p {\n  color: #dce7ee;\n  font-size: 16px;\n  margin: 0;\n}\n\n#cxt-privacy-policy .cxt-privacy-container {\n  width: 100%;\n  max-width: 1050px;\n  margin: 0 auto;\n  padding: 45px 24px 65px;\n}\n\n#cxt-privacy-policy .cxt-privacy-intro {\n  background: var(--cxt-bg);\n  border-left: 4px solid var(--cxt-cyan);\n  padding: 22px 24px;\n  border-radius: 5px;\n  margin-bottom: 35px;\n}\n\n#cxt-privacy-policy .cxt-privacy-intro p {\n  margin: 0;\n}\n\n#cxt-privacy-policy .cxt-privacy-section {\n  margin: 0 0 30px;\n  padding-bottom: 24px;\n  border-bottom: 1px solid var(--cxt-border);\n}\n\n#cxt-privacy-policy .cxt-privacy-section:last-child {\n  border-bottom: none;\n}\n\n#cxt-privacy-policy .cxt-privacy-section h2 {\n  color: var(--cxt-navy);\n  font-size: 22px;\n  line-height: 1.4;\n  margin: 0 0 12px;\n  font-weight: 700;\n}\n\n#cxt-privacy-policy .cxt-privacy-section p {\n  margin: 0 0 12px;\n  font-size: 15px;\n}\n\n#cxt-privacy-policy .cxt-privacy-section ul {\n  padding-left: 23px;\n  margin: 10px 0 0;\n}\n\n#cxt-privacy-policy .cxt-privacy-section li {\n  margin-bottom: 8px;\n  font-size: 15px;\n}\n\n#cxt-privacy-policy .cxt-privacy-contact {\n  background: var(--cxt-navy);\n  color: #ffffff;\n  padding: 28px;\n  border-radius: 8px;\n  margin-top: 15px;\n}\n\n#cxt-privacy-policy .cxt-privacy-contact h2 {\n  color: #ffffff;\n  margin-top: 0;\n}\n\n#cxt-privacy-policy .cxt-privacy-contact p {\n  color: #e2ebf1;\n  margin-bottom: 8px;\n}\n\n#cxt-privacy-policy .cxt-privacy-contact a {\n  color: #68e4ed;\n  text-decoration: none;\n}\n\n#cxt-privacy-policy .cxt-privacy-contact a:hover {\n  text-decoration: underline;\n}\n\n#cxt-privacy-policy .cxt-privacy-updated {\n  color: var(--cxt-muted);\n  font-size: 13px;\n  margin-top: 25px;\n}\n\n@media (max-width: 600px) {\n  #cxt-privacy-policy .cxt-privacy-hero {\n    padding: 44px 18px;\n  }\n\n  #cxt-privacy-policy .cxt-privacy-container {\n    padding: 30px 18px 45px;\n  }\n\n  #cxt-privacy-policy .cxt-privacy-intro {\n    padding: 18px;\n  }\n\n  #cxt-privacy-policy .cxt-privacy-section h2 {\n    font-size: 20px;\n  }\n\n  #cxt-privacy-policy .cxt-privacy-contact {\n    padding: 22px 18px;\n  }\n}\n<\/style>\n\n<header class=\"cxt-privacy-hero\">\n  <h1>Privacy Policy<\/h1>\n  <p>How Coolxpert collects, uses and protects your information.<\/p>\n<\/header>\n\n<main class=\"cxt-privacy-container\">\n\n  <div class=\"cxt-privacy-intro\">\n    <p>\n      At <strong>Coolxpert New Materials Private Limited<\/strong>, we respect\n      your privacy and are committed to handling personal and business\n      information responsibly. This Privacy Policy explains how information\n      may be collected, used, stored and shared when you visit our website,\n      contact us or enquire about our products.\n    <\/p>\n  <\/div>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>1. Information We Collect<\/h2>\n    <p>Depending on how you interact with us, we may collect the following information:<\/p>\n    <ul>\n      <li><strong>Contact information:<\/strong> Name, company name, email address, phone number and business address.<\/li>\n      <li><strong>Enquiry information:<\/strong> Product requirements, application details, requested quantities and messages submitted through our contact forms or other communication channels.<\/li>\n      <li><strong>Technical information:<\/strong> Information such as browser type, device information, IP address and website usage data, where collected by our hosting provider or website tools.<\/li>\n      <li><strong>Communication records:<\/strong> Information contained in emails, quotations, support requests and other communications with us.<\/li>\n    <\/ul>\n    <p>Please do not submit passwords, payment card details or other sensitive information through general website enquiry forms.<\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>2. How We Use Your Information<\/h2>\n    <p>We may use collected information to:<\/p>\n    <ul>\n      <li>Respond to enquiries and requests for quotations.<\/li>\n      <li>Provide product information, technical documents and relevant business support.<\/li>\n      <li>Process and manage orders, deliveries and business relationships.<\/li>\n      <li>Improve our website, products and customer experience.<\/li>\n      <li>Communicate important updates related to your enquiry or purchase.<\/li>\n      <li>Maintain records, prevent misuse and meet applicable legal requirements.<\/li>\n    <\/ul>\n    <p>We will not use your contact information for unrelated promotional communications where consent is required and has not been obtained.<\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>3. Cookies and Website Technologies<\/h2>\n    <p>\n      Our website or its service providers may use cookies and similar\n      technologies to support website functionality, understand website\n      traffic and improve performance. You can manage cookies through your\n      browser settings. Disabling certain cookies may affect some website\n      features.\n    <\/p>\n    <p>\n      If analytics, advertising or other tracking tools are enabled on our\n      website, their use will be subject to applicable legal requirements\n      and any required consent.\n    <\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>4. Sharing of Information<\/h2>\n    <p>We do not sell personal information as a business practice. We may share information where reasonably necessary with:<\/p>\n    <ul>\n      <li>Website hosting, form-processing and IT service providers.<\/li>\n      <li>Logistics, payment, accounting or other service providers involved in fulfilling a transaction.<\/li>\n      <li>Professional advisers, regulators, law-enforcement authorities or other parties where legally required.<\/li>\n      <li>A successor or relevant party in connection with a business restructuring, merger or transfer, subject to applicable law.<\/li>\n    <\/ul>\n    <p>Service providers are expected to handle information appropriately and only for relevant purposes.<\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>5. Third-Party Services and Links<\/h2>\n    <p>\n      Our website may contain links to third-party websites or use external\n      services, such as contact-form processing tools. These third parties\n      operate under their own privacy policies and practices. We do not\n      control their independent handling of information.\n    <\/p>\n    <p>Please review the relevant third-party privacy policy before submitting information directly to an external service.<\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>6. Data Security<\/h2>\n    <p>\n      We take reasonable measures designed to protect information against\n      unauthorized access, loss, misuse or disclosure. However, no website\n      or electronic transmission method can be guaranteed to be completely\n      secure.\n    <\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>7. Data Retention<\/h2>\n    <p>\n      We retain information for as long as reasonably necessary to respond\n      to enquiries, maintain business and transaction records, provide\n      services, resolve disputes and meet applicable legal obligations.\n      Retention periods depend on the type of information and the purpose\n      for which it was collected.\n    <\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>8. Your Privacy Rights<\/h2>\n    <p>\n      Subject to applicable law, you may be able to request access to,\n      correction of or deletion of your personal information, withdraw\n      consent where processing relies on consent, or raise a concern about\n      how your information is handled.\n    <\/p>\n    <p>\n      To make a privacy-related request, contact us using the details below.\n      We may need to verify your identity before acting on a request.\n      Certain information may need to be retained where required by law.\n    <\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>9. Children&#8217;s Privacy<\/h2>\n    <p>\n      Our website and products are intended for business and general\n      commercial audiences, not specifically for children. We do not\n      knowingly seek to collect personal information from children in\n      violation of applicable law.\n    <\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>10. Changes to This Privacy Policy<\/h2>\n    <p>\n      We may update this Privacy Policy from time to time to reflect changes\n      in our practices, website services or legal requirements. The revised\n      version will be published on this page with an updated revision date.\n    <\/p>\n  <\/section>\n\n  <section class=\"cxt-privacy-section\">\n    <h2>11. Contact Us<\/h2>\n    <p>For questions, concerns or requests relating to this Privacy Policy, contact:<\/p>\n\n    <div class=\"cxt-privacy-contact\">\n      <h2>Coolxpert New Materials Private Limited<\/h2>\n      <p><strong>Email:<\/strong> <a href=\"mailto:coolxpertindia@gmail.com\">coolxpertindia@gmail.com<\/a><\/p>\n      <p><strong>Phone:<\/strong> <a href=\"tel:+916351453415\">+91 63514 53415<\/a> \/ <a href=\"tel:+918320937768\">+91 83209 37768<\/a><\/p>\n      <p><strong>Address:<\/strong> Plot No. 119, Rasikgadh, NH-27, Near Gariya, Wankaner &#8211; 363621, Morbi, Gujarat, India.<\/p>\n      <p><strong>Website:<\/strong> <a href=\"https:\/\/www.coolxpert.in\" target=\"_blank\" rel=\"noopener noreferrer\">www.coolxpert.in<\/a><\/p>\n    <\/div>\n  <\/section>\n\n  <p class=\"cxt-privacy-updated\">\n    Last updated: 15 August 2026\n  <\/p>\n\n<\/main>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy How Coolxpert collects, uses and protects your information. At Coolxpert New Materials Private Limited, we respect your privacy and are committed to handling personal and business information responsibly. This Privacy Policy explains how information may be collected, used, stored and shared when you visit our website, contact us or enquire about our products. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-396","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/coolxpert.in\/index.php?rest_route=\/wp\/v2\/pages\/396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coolxpert.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/coolxpert.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/coolxpert.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coolxpert.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=396"}],"version-history":[{"count":1,"href":"https:\/\/coolxpert.in\/index.php?rest_route=\/wp\/v2\/pages\/396\/revisions"}],"predecessor-version":[{"id":397,"href":"https:\/\/coolxpert.in\/index.php?rest_route=\/wp\/v2\/pages\/396\/revisions\/397"}],"wp:attachment":[{"href":"https:\/\/coolxpert.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}